Privacy Policy
PinZeo Technologies Private Limited (“PinZeo”, “we”, “our”, or “us”) is committed to protecting the privacy of consumers, advertisers, business partners, drivers, and website visitors.
This Privacy Policy explains how PinZeo collects, uses, processes, stores, and protects information through:
- PinZeo Consumer Engagement Mobile Application
- PinZeo Smart Ads on Move Platform
- PinZeo In-Taxi Digital Advertising Devices
- PinZeo Website and Online Services
- Advertising Analytics and Reporting Platform
By accessing or using our services, you agree to the practices described in this Privacy Policy.
1. Services Covered
This Privacy Policy applies to:
PinZeo Consumer Engagement App
A mobile application that helps consumers discover nearby businesses, offers, promotions, products, and personalized recommendations.
PinZeo Smart Ads on Move Platform
A location-intelligence advertising platform that enables businesses to engage consumers through hyperlocal advertising and real-world audience targeting.
PinZeo In-Taxi Digital Advertising System
A digital advertising display system installed in taxis and other transportation vehicles.
PinZeo Advertiser Portal
A platform used by advertisers, retailers, brands, agencies, and business owners to create, manage, and monitor advertising campaigns.
2. Information We Collect
Information Provided by Consumers
When using the PinZeo mobile application, users may voluntarily provide:
- Name
- Email address
- Mobile number
- Location permissions
- Profile information
- Communication preferences
- Feedback and support requests
Location Information
With user consent, PinZeo may collect location information to:
- Discover nearby businesses
- Deliver location-relevant content
- Provide hyperlocal recommendations
- Improve consumer experience
- Measure engagement effectiveness
Location information may include:
- GPS location
- Approximate location
- Geographical region
- Store visit events (where applicable)
Information Collected from Advertisers and Sellers
Advertisers, retailers, and business partners may provide:
- Company name
- Business contact details
- Campaign information
- Store locations
- Advertising content
- Billing information
- Performance objectives
Automatically Collected Information
Our systems may automatically collect:
- Device type
- Browser information
- Operating system
- App version
- IP address
- Session activity
- Website interactions
- App usage information
3. How We Use Information
We use information to:
- Deliver consumer engagement services
- Recommend nearby businesses and offers
- Improve advertising relevance
- Measure campaign performance
- Generate analytics and reports
- Provide customer support
- Improve platform functionality
- Ensure security and fraud prevention
- Comply with legal obligations
4. Hyperlocal Advertising and Personalization
PinZeo uses AI-powered technologies and location intelligence to improve consumer experiences.
Depending on permissions granted by users, our systems may:
- Recommend nearby stores
- Suggest relevant products and services
- Deliver personalized promotions
- Improve customer engagement
- Optimize advertising effectiveness
PinZeo does not sell personal information to third parties.
5. Advertising Analytics and Reporting
PinZeo provides analytics to advertisers and business partners.
Analytics may include:
- Advertisement impressions
- Campaign reach
- Geographic performance
- Consumer engagement metrics
- Store visit trends
- Audience segments
- Conversion insights
- Campaign effectiveness
Analytics are generally provided in aggregated and anonymized formats and are not intended to identify individual users.
6. Legal Disclosure: In-Taxi Digital Advertising System
PinZeo’s In-Taxi Digital Advertising System is designed to enhance the passenger experience by delivering content during passenger rides.
To support this functionality, the system includes an onboard camera that performs presence detection technology.
Purpose of the Camera
The camera is used solely to determine whether a passenger is seated in front of the display device.
The system activates advertising content only when a viewer is present.
Our Privacy Commitments
No Image or Video Capture
The camera does not record, capture, store, or transmit:
- Images
- Videos
- Photographs
- Passenger recordings
- Identifiable visual information
Presence Detection Only
The system uses shape recognition algorithms solely to detect the presence of a human-like silhouette (for example, the shape of a head or upper body) for advertisement playback activation.
No Personal Data Collection
The system does not collect:
- Personal information
- Facial recognition data
- Biometric information
- Identity information
- Passenger profiles
No Surveillance or Monitoring
The camera is not used for:
- Surveillance
- Monitoring
- Behavioral tracking
- Passenger profiling
- Facial recognition
7. Transparency and Accountability
Data Protection Impact Assessment (DPIA)
PinZeo has conducted a Data Protection Impact Assessment (DPIA) to ensure the system remains:
- Necessary
- Proportionate
- Privacy-focused
- Minimally intrusive
Privacy-First Design
The In-Taxi Advertising System is built using a privacy-first architecture.
Presence detection is performed solely for content activation purposes and does not create, store, or transmit passenger records.
Ongoing Compliance
PinZeo continuously reviews its systems, technologies, and policies to maintain compliance with evolving privacy and data protection requirements.
8. Cookies and Similar Technologies
PinZeo may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze traffic
- Measure campaign performance
- Enhance user experience
Users may control cookies through browser settings.
9. Information Sharing
PinZeo does not sell personal information.
We may share information with:
- Authorized service providers
- Cloud hosting providers
- Analytics partners
- Payment processors
- Regulatory authorities when legally required
All third parties are required to maintain appropriate security and confidentiality safeguards.
10. Data Security
PinZeo implements reasonable technical, administrative, and organizational safeguards to protect information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect data, no security method is completely guaranteed.
11. Data Retention
Information is retained only for as long as necessary to:
- Deliver services
- Meet legal obligations
- Resolve disputes
- Improve platform performance
When no longer required, information is securely deleted or anonymized.
12. Children’s Privacy
PinZeo services are intended for general audiences.
We do not knowingly collect personal information from children without appropriate legal authorization where required.
The In-Taxi Advertising System does not identify passenger age and does not perform age profiling or child-targeted behavioral advertising.
13. Your Rights
Subject to applicable laws, users may have rights to:
- Access personal information
- Correct inaccurate information
- Request deletion
- Withdraw consent
- Object to certain processing activities
Requests may be submitted using the contact details below.
14. Changes to this Privacy Policy
Updates will be published on this page along with the revised effective date.
15. Contact Us
Email: privacy@pinzeo.com
Website: www.pinzeo.com
For privacy-related questions, requests, or concerns, please contact us using the details above.