Data Protection

Our Commitment to Data Protection

At PinZeo Technologies Private Limited, protecting the privacy and security of personal information is a core responsibility. We are committed to implementing appropriate technical, organizational, and administrative measures to safeguard data entrusted to us by consumers, advertisers, business partners, and website users.

Our approach to data protection is guided by the principles of transparency, accountability, privacy by design, and responsible data handling.

How We Protect Your Data

PinZeo employs a range of security measures designed to protect information against unauthorized access, misuse, disclosure, alteration, or destruction.

These measures include:

  • Secure data storage and transmission
  • Access controls and authentication mechanisms
  • Network and infrastructure security
  • Regular system monitoring
  • Data encryption where appropriate
  • Security reviews and risk assessments
  • Employee confidentiality obligations

Privacy by Design

PinZeo incorporates privacy and security considerations into the design and development of its products and services.

This includes:

  • Minimizing data collection wherever possible
  • Limiting access to authorized personnel
  • Using anonymized and aggregated insights where appropriate
  • Continuously evaluating privacy risks and controls

Consumer Engagement Platform

For the PinZeo Consumer Engagement App and related services, data may be processed to:

  • Provide nearby business recommendations
  • Deliver relevant offers and promotions
  • Improve user experience
  • Enable location-based services
  • Generate aggregated analytics

Users remain in control of permissions such as location access and may modify these settings through their device preferences.

Advertising Analytics and Reporting

PinZeo provides advertisers and business partners with performance insights that may include:

  • Campaign reach
  • Advertisement impressions
  • Engagement metrics
  • Geographic trends
  • Audience segments
  • Store visit insights

Where possible, analytics are provided in aggregated or anonymized formats and are not intended to identify individual users.

In-Taxi Digital Advertising System

PinZeo’s In-Taxi Digital Advertising System has been designed with privacy protection as a fundamental requirement.

Presence Detection Technology

The system includes a camera that performs presence detection solely to determine whether a passenger is seated in front of the display device.

Privacy Safeguards

  • No images or videos are recorded.
  • No photographs are captured or stored.
  • No facial recognition is performed.
  • No biometric information is collected.
  • No personal identification is attempted.
  • No passenger surveillance or monitoring is conducted.

The system uses shape recognition solely to detect the presence of a human-like silhouette for advertisement playback activation.

Data Protection Impact Assessment (DPIA)

PinZeo has conducted a Data Protection Impact Assessment (DPIA) for relevant technologies, including the In-Taxi Digital Advertising System.

The assessment helps ensure that:

  • Privacy risks are identified and mitigated.
  • Data processing remains proportionate and necessary.
  • User privacy is protected.
  • Appropriate safeguards are maintained.

Data Retention

We retain information only for as long as necessary to:

  • Deliver our services
  • Fulfill legal and contractual obligations
  • Resolve disputes
  • Improve platform performance

When information is no longer required, it is securely deleted, anonymized, or archived in accordance with applicable requirements.

Third-Party Service Providers

PinZeo may work with trusted service providers to support platform operations, analytics, hosting, communications, and other business functions.

Where third parties process information on our behalf, they are required to implement appropriate security measures and comply with applicable privacy obligations.

User Rights

Subject to applicable laws and regulations, users may have rights to:

  • Access their personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Withdraw consent where applicable
  • Raise privacy-related concerns

Requests may be submitted through our designated contact channels.

Continuous Improvement

Data protection is an ongoing process. PinZeo continuously reviews and improves its privacy, security, and governance practices to address evolving technologies, business requirements, and regulatory expectations.

Contact Us

If you have questions regarding data protection, privacy, or information security, please contact us:

PinZeo Technologies Private Limited

Email: privacy@pinzeo.com
Website: www.pinzeo.com

For privacy-related concerns or requests, please include sufficient details to help us process your request efficiently.